Terms and Conditions

Courses and Prices

Courses and prices may change from time to time without notice. To obtain correct services you pay according to the prices listed on our website at the moment you purchase. All transactions are processed in Canadian Dollars.

Responsibilities and rights of the School

The school will provide training in a timely and professional manner, book commercial road test using customer/student driver licence information.
The driver training vehicle will be in good running condition with valid required documentation. The vehicles will also be equipped with proper equipment and signage.
In-class training will be conducted within a facility which meets the requirements from Alberta Transportation.
Driving instructors, in-vehicle or in-class, are licensed by Alberta Transportation and will produce the instructor's licence and operator's licence upon request.
If the school has to cancel a lesson(s) due to instructor illness, vehicle break down, etc., every effort will be made to accommodate the student and to reschedule the lesson. The school will inform the student of the cancelation and rescheduling as earlier as possible.
The driving instructor will give full attention to the student during the lesson(s). The instructor's cell phone will not be used unless it is for emergency usage and the vehicle is safely parked.
The instructor will request the student to provide initials/signatures to finish the training lesson. All the training record will be maintained by the school. A Driving In-Vehicle Evaluation Report (D.R.I.V.E.R.) card/student summary with a detailed evaluation (electronic or paper) will be completed and explained by the instructor by the end of each class 5 in-vehicle lesson. A copy of D.R.I.V.E.R. will be sent to the class 5 student on request.
The school may, without advance notice, arrange an observation for other customers, or a monitoring for the driving instructor conducted by the Driver Programs and Licensing Standards, a senior instructor, or the school management during the training.

Responsibilities of the Student

The student must possess a class 7 Alberta license or equivalent licence from other jurisdiction and have the license in their possession during all in-vehicle training. Class 5 (Non-GDL) license is required for air brake and class 1,2,3 training.
A student who attends a course that offers a 'Course Completion’ certificate must have completed the required minimum hours of training for the specific course and must pass the applicable examination/performance evaluation before they can receive the certificate.
The student should finish the course within 6 months from the registration date or within two months from the date when the student becomes eligible because of his/her driver licence to take the road test. In case that the student can't finish the course registered, the school will not refund for the remaining lesson(s) or service.
Any acts of negligence on the Student's part that result in damages or fines will be the responsibility of the student.
Learning to drive must be taken seriously. Students are expected to give best efforts during classroom and in-vehicle lessons. Unacceptable behaviour (drinking, drugs, swearing, continually being late, etc.) will not be tolerated and the School may discontinue the lesson at the Student’s expense.
During a Driver Training lessons, in-classroom, in-yard or in-vehicle, all electronic communication devices (e.g., cell phones) are not to be used by the student.
Students are expected to appear at the correct location timely according to the in-vehicle or in-yard lesson schedule. There is no refund or reschedule for the missing lesson(s) because student does not appear within 30 minutes from the lesson start time.

Cancellation And Refund

Lesson cancellation must be made at least 24 hours prior to a training lesson. If the cancellation is made within 24 hours prior to the lesson(s), full charge for the lesson(s) will apply.
To cancel or reschedule a booked commercial road, the customer/student must give 5 day notice to the school and get approval. Otherwise, the expenses for the test fee and truck rental will not be refundable.
Commercial road test cancellation or rescheduling must be approved by the school. There is no refund otherwise.15% processing fee of the refund will apply.
There will be a charge of $25 for each non-sufficient funds (NSF) cheque provided by the student or any person on behalf of the student.

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