Terms and Conditions

Terms and Conditions

Courses and Prices

Courses and prices air subject to change without prior notice. Customers are respoinsible for paying the prices listed on our website at the time of purchase. All transactions are processed in Canadian Dollars.

Responsibilities and rights of the School

1. The school will provide driver training in professional and timely manner.
2. The training vehicles will be properly maintained and equipped with proper documentations, appropriate signage, brakes and mirrors as required by Alberta regulations.
3. Classroom training will be conducted in facilities that meet Alberta Transportation requirements. Student books or material will be available for each student in the classroom.
4. All driving instructors, whether in-vehicle or in-class, are licensed by Alberta Transportation and will produce his or her instructor's licence and operator's licence upon request.
5. If a lesson must be cancelled due to circumstances such as instructor illness, vehicle breakdown, or other unforeseen events, The school will make every reasonable effort to notify the student promptly and reschedule the lesson.
6. The driving instructor will give full attention to the student during the training. The instructor's cell phone will not be used unless it is for driving instruction and the vehicle is safely parked.
7. Evaluation (electronic or paper) will be completed and explained by the instructor by the end of each in-vehicle training session. The instructor will request the student to provide initials/signatures to finish the training session. All the training record will be maintained by the school, and will be sent to the student when it is completed.
8. The school reserves the right, without prior notice, to arrange observation sessions for other customers, or a monitoring for the driving instructors conducted by a senior instructor or the school management during a training session.

Responsibilities of the Student

1. The student must possess a Alberta driver license or equivalent licence from other jurisdiction and must carry the license during all in-vehicle training sessions.
   1. Class 7 licence for novice driver training programs
   2. Class 5 non-GDL licence for class 1 or class 3 training
   3. Class 2, 3, 4, 5 licence for air brake training
2. Course Completion Certificate: A student who attends a course that offers a course completion certificate must complete the required minimum training hours and successfully pass the applicable examination/performance evaluations before certificate can be issued.
3. Course Completion Time Limit: Students are expected to complete their course within the following timeframes from the registration date.
   1. Class 5 courses: 24 months
   2. All other courses: 12 months
   3. Any unused training sessions or services remaining after the course expiry date will not be refunded.
4. Students are responsible for any damages, fines or losses resulting from negligent or unlawful actions during the training.
5. Learning to drive must be taken seriously. Students are expected to give best efforts during classroom and in-vehicle lessons. Unacceptable behaviour (drinking, drugs, swearing, continually being late, etc.) will not be tolerated and the School may discontinue the lesson at the Student’s expense.
6. During training, in-classroom or in-vehicle, all electronic communication devices (e.g., cell phones) are not to be used by the student.
7. Students are responsible for arriving on time at the scheduled training location. Students arriving 15 minutes late or more will be considered absent, and the lesson will be marked as missed. Missed sessions are non-refundable and non-reschedulable.

Cancellation, Refund and Additional Fees

1. To cancel or reschedule a training session, students must provide at least 24 hours’ notice before the scheduled start time.
2. To cancel or reschedule a commercial road test, students must provide at least three(3) business days’ notice.
3. Failure to provide required notice will result in full charges for the scheduled training session or commercial road test, including vehicle rental fee where applicable.
4. Refunds will only be processed upon receipt of a written refund request and will apply only to unused, unmissed, and unexpired course credits.
5. There will be a charge of $25 for each non-sufficient funds (NSF) cheque provided by the student or any person on behalf of the student.
6. Additional Fees
   1. Certificate re-issue:                        $30.00 per issuance
   2. In-person credit card payment:      3% of the payment amount
   3. Refund processing fee:                  15% of the refund amount

By clicking the “I Agree” button, the customer acknowledges that they have read, understood, and accepted these Terms and Conditions.